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Order documents

Use Oiva Store when you need to get documents related to the property – for instance, a property manager’s certificate or loan installment calculations.

What documents can we get you?

Documents are only handed to individuals who have the rights to order them. A fee stated in our service price list will be charged for the documents.

Please note that the shareholder registers of housing companies registered in the HTJ (Finnish Trade Register) are ordered from the National Land Survey of Finland, not from the property management office.

Planning to sell your apartment?

You can purchase a property manager’s certificate along with all the necessary attachments for the sale from Oiva Shop. The property manager’s certificate is a document that contains information about the housing company or property managed by the property manager. It is usually required when you sell or rent an apartment or property in Finland.

Interested in a smaller loan share?

You can order a calculation of the remaining loan share from Oiva Shop. With the loan share calculation, each shareholder pays their own portion of the shared loan, which helps in maintaining the financial balance of the housing company. Loan shares can also affect the other monthly and annual fees and payments that shareholders pay to cover the maintenance costs of the housing company.

Considering a change of banks?

You can purchase a property manager’s certificate without extra attachments from Oiva Shop. For example, banks and insurance companies may request a property manager’s certificate with no attachments for the appraisal of an apartment.

Paying off a loan share?

You can pay off your loan share entirely at a time that is agreed upon separately. Depending on the bank, the opportunity to make such a payment generally occurs twice a year. Get more information about this by contacting the customer service of your property management office.

Order documents from Oiva Store

Get a property manager’s certificate or a loan share calculation with the help of our digital tools!

We are here to help you with all things property

Use our digital assistants or get in touch with our service team!

The Digital assistants

Business as usual: take care of your everyday affairs, such as sending change reports, checking the distribution of responsibilities, or purchasing necessary documents. Our digital assistants are here for you. The real-time financial monitoring and other current information of your property is located at the E-services for residents.

Oiva’s service team is here to help

Something on your mind? Let us know! Fill in the contact form or call us. Looking forward to hearing from you!

Frequently asked questions

What to do if I lose my key? Where can I report my neighbor’s disruptive behavior? Where can I get an updated maintenance fee invoice?

Here you’ll find the answers to our most frequently asked questions – FAQ by residents, shareholders, and board members alike.