What is the difference between a property manager and a maintenance company?
The foundation of good housing cooperative life is a smooth daily routine. Ensuring this requires cooperation between the housing cooperative’s board, shareholders, and residents, as well as with those who take care of everyday matters, such as property management and maintenance.
Property management handles finance and administration, while maintenance takes care of daily upkeep
The property manager leads the housing cooperative together with the board. Property management is a team effort, so they are assisted by a team, which typically includes an accountant, property secretary, customer service staff, and a technical expert.
From our website, you can access the resident pages, which contain a lot of information specific to your housing cooperative. Our customer service can also help you get in touch with the right expert if you can’t find an answer to your problem on our website.
- organization of property maintenance
More specifically, the tasks of property management are defined in the property management agreement.
- you need information on the housing cooperative’s finances or, for example, on renovations
- notice deficiencies, significant untidiness, or vandalism on the property
- there are disturbances of order in the housing cooperative or a crime has occurred, such as a break-in into the cooperative’s premises
- want to make an improvement suggestion or present a matter for discussion at the general meeting
- You are moving into or out of the housing cooperative
- You plan to make alterations in your apartment
- There is a problem in the property or your apartment, and you want to file a fault report
- You want to reserve a sauna slot or a parking space
- You lose your keys or need additional keys
- You need a property manager’s certificate or other apartment documents for a property sale
Contact the maintenance company for routine matters
Often, the responsibilities of property management and maintenance get mixed up in the minds of residents. While property management is responsible for organizing property maintenance, which means directing and supervising the activities of the maintenance company selected by the housing cooperative’s board, matters related to daily upkeep are the responsibility of the maintenance company.
- for the maintenance of the yard, such as lawn mowing, snow plowing, and sanding
- for minor repair works, like replacing broken lights or fixing heating posts
- for updating resident information on apartment doors and in stairwells
- for resolving and repairing issues in technical equipment
- for fixing small defects in apartments, such as leaky faucets or clogged drains
- for opening doors when a resident forgets their key
- for urgent repairs to prevent further damage, such as in the case of water leaks
- for correcting deficiencies reported in fault notifications
- for on-call services for sudden repair needs and damage control
To ensure carefree living in a housing cooperative, it’s important to be vigilant and act promptly in matters related to housing and the property. Life also wears down the building, and although its upkeep and condition are managed by a team of professionals, the observations of those who use the building daily are also crucial. Therefore, immediately report any issues or matters requiring repair you notice in the property. This way, we can collectively ensure that the value of the property is maintained.
Thank you for your cooperation!
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